Privacy policy

Effective Date: March 30, 2026

At Bistro Life Ltd (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from bistrolife.myshopify.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Bistro Life, we may collect the following types of information:

a. Personal Information:

Name, email address, phone number, billing and shipping addresses
Payment information (processed securely via our payment provider)

b. Non-Personal Information:

Browser type, IP address, device information, and browsing behavior
Analytics and usage data to improve our website and services

c. Cookies and Tracking:

We use cookies and similar technologies to provide a personalized experience, analyze site traffic, and improve functionality.

2. How We Use Your Information

We use your information for the following purposes:

Process and fulfill orders, including shipping and handling
Respond to customer inquiries and provide support
Send order confirmations, updates, and promotional communications (if you opt-in)
Improve website functionality and customer experience
Prevent fraudulent transactions and ensure security

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Payment processors, shipping companies, IT and analytics services
Legal Obligations: If required by law, regulation, or legal process

All service providers are obligated to protect your information and use it only for the services they provide to us.

4. Data Retention

We retain your personal data only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.
Once the purpose is fulfilled, data is securely deleted or anonymized.

5. Your Rights

Under UK and EU data protection laws, you have the following rights:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to the processing of your data for marketing purposes
Withdraw consent at any time
Request data portability

To exercise any of these rights, please contact us at support@bistrolife.com.

6. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding your privacy or this policy, please contact us:

Company Name: Bistro Life Ltd
Address: Thorney Lanes, Burton-on-Trent, DE13 8QT, United Kingdom
Phone: +44 7537 187250
Email: support@bistrolife.com